Assisting People with Psychiatric Conditions

Dr. Andy Young

Dr. Andy Young is a retired Professor of Psychology and Counseling from Lubbock Christian University where he started 1996, and has been a negotiator and psychological consultant with the Lubbock Police Department’s SWAT team since 2000. He has been on the negotiating team at the Lubbock County Sheriff’s Office since 2008 and is on the team at the Texas Department of Public Safety (Texas Rangers, Special Operations, Region 5). He is the author of, "Fight or Flight: Negotiating Crisis on the Frontline" and "When Every Word Counts: An Insider’s View of Crisis Negotiations." He was recently added as a third author for the 6th Edition of "Crisis Negotiations: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections”. He has spoken internationally at law enforcement and hostage negotiator conferences since 2014 and has had his research on negotiations widely published.

Program Info:

As mental health concerns continue to be on the rise, we seek more tools and education to manage the situations that seem to be beyond our control. With years of experience in crisis management and hostage negotiations, Dr. Young will present some basic intervention principles for intervening with someone in a psychiatric crisis. Dr. Young will illustrate these principles based on examples of his experiences and research.

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SHRM Recertification Credit: 1 

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

 HRCI Recertification Credit: 1